We stand behind the quality of our services with a satisfaction guarantee. Should our service fail to meet your expectations, we are committed to issuing a full refund. For assistance, please contact our customer support hotline at 734 602 600 or email us at zakaznici@budtekomfi.cz.

Certainly, you may temporarily suspend the service. Simply contact our customer support line at 734 602 600 or email us at zakaznici@budtekomfi.cz. Once the hospitalization period has concluded, we will gladly reinstate the service for you.

While we strive to present the best offers, we never compromise on quality. Our model relies heavily on repeated sourcing of products, which positions us more favorably in economic terms with suppliers.

The reason for incorporating membership into Komfi is to make quality food affordable. We avoid unnecessary price hikes on our products; instead, we aim to maintain the lowest possible prices. The cornerstone of this approach is a modest membership fee. While it represents a minimal expense for you, it becomes significant for us when contributed by a large number of members.

While you can't choose individual dishes, you can select the types of food (e.g., lunch, dinner, snacks...) and the delivery schedule. For example, we can bring as many as 7 different lunches and dinners each week. If you're on the Vitality program, our nutritional therapist will design a tailored meal plan, and you can share your loved one's preferences to help us personalize it even further.

Komfi aims to positively impact the lives of as many people as possible. While we currently serve Prague, we're expanding throughout the Czech Republic. If you're interested, please fill out a non-binding order – we'll contact you as soon as we reach your area.

Absolutely! Enjoy a free first month of Komfi Club membership to experience our service and delicious food. You'll only pay for your meals, giving you a risk-free trial to see if you love it.

To gain access to our products and services at unbeatable prices, you must become a Komfi Club member. A small monthly fee of 199 CZK (with annual payment) for membership allows us to provide you or your loved ones with the most affordable quality meals, other foods and, for example, the equally affordable Vitalita program.

Komfi's nutritional therapists are registered professionals with university or higher-level education, meeting the requirements of Act No. 96/2004 Coll. This contrasts with 'nutritionists' who may have minimal training and no liability for health risks. We prioritize expertise, ensuring our therapists are highly qualified.

Yes - you can customize your order frequency in any it suits you. For example, order for 3 days and prepare homemade meals on the others.  However, clients who see the greatest benefit often opt for our convenient all-day meals throughout the week.

Yes! To modify your order, you have a few options:

• Online Chat: Visit our website and use the online chat feature.
• Phone: Call us at 734 602 600.
• Email: Send an email to zakaznici@budtekomfi.cz.

Additionally, we're working on a feature for you to easily edit orders directly in our online interface.

‍

Yes, we can. However, we currently specialise in creating customised meal plans for clients with type 2 diabetes who don't require insulin treatment. Our goal is to eventually support all individuals with diabetes, and we're working towards expanding our services.

‍

You'll select the same meal types for the entire week (e.g., lunch and dinner every day). However, you have the flexibility to change your selections weekly. Want to try adding breakfast next week? No problem. Need fewer meals? Easily adjust your order for the coming week.